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Apple says customers must wait to pick up repairs locked inside its retail stores

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Apple prospects who didn’t choose up units dropped off for repairs inside two days of the corporate closing all of its retail shops should wait to choose them up till the shops reopen, an Apple spokesperson confirmed to Business Insider.

When Apple introduced on March 14th that it will be closing all retail shops outdoors China because of the coronavirus pandemic, the corporate mentioned prospects had a two-day window to retrieve any repairs. Apple tried to contact prospects through cellphone and e-mail to inform them they wanted to choose up their units, however any merchandise that didn’t get retrieved in that window can’t be picked up till the shops reopen, the spokesperson instructed Enterprise Insider.

Apple initially mentioned it will reopen its shops on March 27th. However on March 17th, simply three days after the preliminary announcement, Apple determined it will hold all of its retail shops closed “till additional discover.” The corporate has already reopened all 42 of its locations in China.

Apple hasn’t shared any further details about when it’d reopen the places. The corporate was not instantly accessible for remark. Apple might start reopening some shops within the first half of April, in line with a memo written by Deirdre O’Brien, Apple’s head of HR and its retail shops, that was obtained by Bloomberg.

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