The best delivery trends offers the end-to-end transportation of goods from the warehouse to the customer’s doorstep. It is a form of supply chain management that performs the last leg of the company’s journey or hub to the destined location. Most of the logistics companies choose to have a fixed set of agents in every region to complete this Last-mile delivery. 2020 has been a challenging year for transportation and deliveries due to the existing pandemic situation. People were more concerned about receiving safe delivery options than fast delivery options.
Along with the safety, people nowadays also expect to have a sense of transparency in their delivery. So to adopt such features, the trends have undergone a major change this year. Here we have listed some of the latest trends followed by the organizations to satisfy their customers. Understanding these trends will allow you to set a much more advanced trend for the upcoming year.
Fast delivery options
The current digital world has become faster, and people are expecting everything to be faster and efficient. The hectic work situation has made them more impatient and to match up to their speed the companies have introduced certain technical advancements in speed. The concept of having a fast delivery system has become a necessity in most of the last-mile logistics companies. After the in-house delivery technique introduced by Amazon, where they rely on their agent for making the Last-mile delivery, the other companies in the market are also slowly shifting their delivery options. Having in-house delivery agents in each city or district will improve the speed. It makes the concept of same-day delivery also possible. With the help of a proper allotment system and consecutive agents or any other outsourced set up in the district, the logistic companies can increase their speed in the area of Last-mile delivery.
The Need for Delivery Transparency
Nowadays, with the improvement in technology, most people expect a sense of transparency in their deliveries. To be clearer, transparency is an option where the customer who uses the services of the logistics or the person receiving the package will have the option of locating their package using their digital services. This will ensure the package’s safety and allow the professionals to locate the parcel when it is reported missing. From the minute of placing the order, every single moment of last-mile carrier tracking is made and reported to the client, especially the date of delivery, which is essential. The package’s status is informed to the client in the form of text messages and through constant updates on the website, which can be accessed by the clients.
Along with these features, the last-mile carrier has also introduced live Last-mile delivery tracking using GPS technology that allows them to track the real-time location package and the details of the driver. This will create an increased awareness among the carriers and will be useful when there is any issue regarding the lost package. It will also help people estimate their time of delivery to avoid missing it out.
Driving Environmental Sustainability
Transportation is the second biggest contributor to rising levels of GHG. Among all GHG, CO2 is the most dangerous and prevalent one and its levels today are higher than ever, primarily because we have released them into the air by burning fossil fuels. The average freight truck in the US emits 161.8 grams of CO2 per ton-mile. What makes CO2 so vicious is that it can persist in the atmosphere for up to 200 years. Hence, emissions released now will continue to warm the climate in the years to come.
Growing regulations around carbon emissions will put tremendous pressure on enterprises to embrace greener means of executing logistics activities. Hence, surfaces the need to invest in an advanced logistics platform. Such a platform can reduce miles per delivery, drastically shrink paper-work, avoid unnecessary emissions and more.
Advanced logistics management software leverages machine learning to enhance route planning. It empowers logistics stakeholders to unearth the most fuel-efficient route to execute deliveries. It also optimizes routes in real-time further ensuring reducing miles travelled and hence fuel consumption.
According to the International Journal of Environmental Science and Development, by reducing the distance travelled by 8 km per day, route optimization slashes an individual truck’s CO2 emissions by 12 pounds per day.
One of the major issues the last-mile delivery companies face is the lack of space, especially in other countries. To make it much easier, the companies are currently involved in renting temporary warehouses to ensure the safe delivery of the products without damaging them during the waiting period. With the rising pandemic, some of the packages had the requirements to be placed in the warehouse before being cleared for delivery in other countries. This situation is not restricted to the pandemic season as there are multiple other options available for storing the packages, including poor weather conditions.
Popularity of Electric Vehicles
To ensure delivery speed, most of the companies are using e-bikes and e-scooters for short Journeys. This concept does not just improve the speed but also improves safety. The Last-mile delivery system’s future is in the hands of such machines as drones and e-bikes to reduce human intervention and save money. With the increase in the importance of social distancing, most countries are implementing search deliveries in case of food and groceries. Electric deliveries also avoid accidents and ensure faster delivery. This can further be implemented in the upcoming future.
The upcoming years will be more demanding based upon the recent research, and people will slowly shift towards technology-based delivery options rather than manual delivery. Currently, the Last-mile delivery uses advanced software to assign automatic deliveries. This has significantly improved the speed of delivery and made the process easier. Similarly, with improved artificial intelligence and virtual reality, the lines between physical and digital retail will be blurred.