The company stated through the FAQ, “With some of the rumors going around, we want to answer some of the common questions we have received. We go to great lengths to build WhatsApp in a way that helps people communicate privately.” The post adds that the policy “does not affect the privacy of your messages with friends or family in any way.”
Whatsapp also added, “Instead, this update includes changes related to messaging a business on WhatsApp, which is optional, and provides further transparency about how we collect and use data.”
Nevertheless, Whatsapp is trying to address the user’s concern about privacy. Whatsapp said that the messaging app can neither observe your private conversations nor hear your voice calls. And also doesn’t keep any log of who is calling or messaging you.
Neither Whatsapp nor Facebook can see your shared location and also Whatsapp can’t stake your contacts with Facebook.
Likewise, WhatsApp confirmed that group chats on the platform remained private and end-to-end encrypted. “We use group membership to deliver messages and to protect our service from spam and abuse. We don’t share this data with Facebook for ads purposes,” the FAQ page noted.
In case you are chatting with a business account on Whatsapp then the scenario is different.
“Messaging with businesses is different than messaging with your family or friends. Some large businesses need to use hosting services to manage their communication. This is why we’re giving businesses the option to use secure hosting services from Facebook to manage WhatsApp chats with their customers, answer questions, and send helpful information like purchase receipts. But whether you communicate with a business by phone, email, or WhatsApp, it can see what you’re saying and may use that information for its own marketing purposes, which may include advertising on Facebook. To make sure you’re informed, we clearly label conversations with businesses that are choosing to use hosting services from Facebook,” the post said.
Doesn’t matter Whatsapp will hurt the user’s privacy or not, this update definitely decreases the popularity of the Messaging giant. Anand Mahindra, Vijay Shekhar Sharma, and Sameer Nigam, and Elon Musk suggested to switch to Signal as Signal is more secure than Whatsapp.
As per the latest data from SensorTower for India, Signal got 2.3 million downloads from Jan 6 to Jan 10, vs 24,000 between Jan 1 to Jan 5. WhatsApp grabbed 1.3 million downloads between Jan 6 to 10 vs 2 million from Jan 1 to Jan 5. Telegram saw 1.5 million downloads from Jan 6 to Jan 10 vs 1.3 million from Jan 1 to Jan 5.