Users of videoconferencing platform Zoom are reporting problems hosting and joining meetings and the company is investigating, according to the its status page. “Our team is investigating the root cause of issues joining Zoom Meetings. These issues appear to be limited to a subset of users,” according to an update just before 10AM ET.
Zoom users in the UK first began noticing widespread outages earlier today, although free accounts appeared to be functioning normally. Some churches have started using Zoom to hold virtual Sunday services during the coronavirus pandemic.
Hi there – We have received reports that Zoom users may be experiencing issues hosting and joining meetings. Please see https://t.co/aqz5nS7fZY for updates.
— Zoom (@zoom_us) May 17, 2020
Overall Zoom usage has increased dramatically during the pandemic, and spotlighted the platform’s security issues, from “Zoombombing” by trolls to an issue with Zoom’s “Company Directory” setting that could leak user emails and photos.
We reached out to Zoom for an update on Sunday’s outage and a spokesperson directed us to the status page. So far it’s not clear how widespread the outage is or what’s causing it.